Susan Hiland went to Oak Park High School. A love of storytelling in high school led to theatre, announcements, broadcasting, and journalism. She grew up in an age when the storytelling methods and technology were very different from what is prevalent now. Social media has been a game changer in journalism, allowing quicker response times. A web department is a four-person operation whereas ten years ago- completely unexpected. Now exclusivity of reality is the new reality. Susan Hiland went to Missouri State and got a radio internship at a station in Springfield.